SMS Opt-In Verification

This page documents how end users of Matchu provide consent to receive SMS messages from our service. Reviewers from The Campaign Registry, US wireless carriers, and Twilio compliance use this page to verify our opt-in mechanism is real and compliant with CTIA guidelines.

How users opt in

Opt-in to receive SMS messages from Matchu happens exclusively inside our iOS and Android mobile applications. We do not collect phone numbers on the matchu.dating website.

During sign-up or login, the user:

Taps the "Phone" tab on the sign-in screen
Enters their mobile phone number
Checks an explicit consent checkbox
Taps "Sign in" — which remains disabled until the consent box is checked

Only after these steps does Matchu send a single SMS verification code (OTP) to the entered phone number.

Exact consent text shown in the app

"I agree to receive SMS verification codes from matchu. Message and data rates may apply. Message frequency varies based on login activity. Reply STOP to opt out or HELP for help."

In-app consent screen

Matchu phone sign-in screen showing the SMS consent checkbox unchecked and the SIGN IN button disabled. — The Matchu phone sign-in screen with consent checkbox unchecked and SIGN IN disabled — the state new users see before opting in.

Program description

Matchu sends one-time passcodes (OTP) for account verification.

Message frequency

You will receive messages only when you request a sign-in code. Frequency varies.

Cost disclosure

Message and data rates may apply.

Opt-out instructions

Reply STOP to unsubscribe at any time.

Help instructions

Reply HELP for help, or contact support@matchu.dating.

Carrier reviewer contact

If you are a reviewer verifying this opt-in flow and need a live demo or additional information, contact: legal@matchu.dating