Privacy Policy

This Privacy Policy describes how matchü ("we", "us") collects, uses, and shares information when you use our mobile application and website (the "Service").

Information we collect

We collect information you provide directly — including your name, email address, mobile phone number, date of birth, photos, and profile details — as well as usage data and device information necessary to operate the Service.

Mobile information & SMS messaging

No Mobile Information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile number and opting in, you consent to receive SMS messages from matchü strictly for account authentication — including one-time passcodes (OTP), login verification, and identity verification. We do not send marketing, promotional, match notifications, date scheduling, or unrelated messages to your phone number.

• Message frequency: Messages are sent only when you initiate a sign-in or verification action. Typical frequency is 1–5 messages per login attempt.
• Message and data rates may apply. Standard carrier message and data rates from your mobile provider may apply to each message sent or received.
• Opt-out: Reply STOP at any time to unsubscribe. Reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

Children

matchü is not directed to anyone under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided us personal information, contact us at privacy@matchu.dating and we will delete it.

Identity verification

If you opt into identity verification (a Premium feature), your government-issued ID and a selfie are processed by Stripe Identity under their data retention policy. matchü retains only your verification status and verified age — not the raw ID or selfie images.

How we use information

We use information to provide and improve the Service, match users, enable communication, maintain safety and security, and comply with legal obligations.

Sharing

We share information only with service providers acting on our behalf (such as hosting and analytics) and when required by law. We never sell your personal information, and as noted above we do not share mobile phone numbers or SMS opt-in data with third parties for marketing.

Your choices

You may access, update, or delete your account information at any time from your profile settings, or by contacting us at privacy@matchu.dating.

Terms

For full details on our SMS program, eligibility, and promotional campaigns, please review our Terms and Conditions.

Contact

Questions about this policy? Email privacy@matchu.dating.